DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This site and all information, content, materials, products (including software), and services made available through this site are provided by Chris’ Rocket Supplies on an “as is” and “as available” basis, unless otherwise specified in writing.

Chris’ Rocket Supplies makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products, or services included on or otherwise made available to you through this site. You expressly agree that your use of this site is at your sole risk.

NO PRODUCT WARRANTIES OR GUARANTEES

All products sold by Chris’ Rocket Supplies are sold strictly “AS IS” and “WITH ALL FAULTS.” Chris’ Rocket Supplies makes no warranties or guarantees of any kind, express or implied, regarding any product sold. This includes, but is not limited to, any implied warranties of merchantability, fitness for a particular purpose, non-infringement, performance, durability, condition, or suitability for any specific use.

Chris’ Rocket Supplies does not manufacture the products offered for sale and makes no independent warranties regarding such products. Any warranty, if applicable, is provided solely by the product manufacturer. Customers must contact the manufacturer directly for warranty claims, service, or support.

To the fullest extent permitted by applicable law, all warranties, express or implied, are expressly disclaimed.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Chris’ Rocket Supplies shall not be liable for any direct, indirect, incidental, special, punitive, exemplary, or consequential damages arising out of or relating to:

• The use of this site

• The inability to use this site

• Any product purchased

• Shipping delays, carrier handling, or delivery issues

• Product defect, misuse, improper installation, modification, or failure

• Loss of profits, revenue, business, or data

In no event shall Chris’ Rocket Supplies’ total cumulative liability to you for any claim arising out of or relating to any product, order, or use of this site exceed the total amount paid by you for the specific product giving rise to the claim.

Some states do not allow certain limitations of liability. In such cases, liability shall be limited to the fullest extent permitted by applicable law.

CHARGEBACK & PAYMENT DISPUTE POLICY

By placing an order with Chris’ Rocket Supplies, you agree to first contact us directly to resolve any dispute before initiating a chargeback or payment dispute with your bank, credit card issuer, or payment processor.

Failure to contact us prior to initiating a chargeback may constitute a breach of these Terms & Conditions.

If a chargeback is initiated and the transaction is determined to be valid, you agree that:

• You are responsible for the full amount of the chargeback

• You are responsible for all merchant processing fees, chargeback fees, and administrative costs incurred

• Future purchases may be refused or permanently restricted

Chris’ Rocket Supplies reserves the right to submit all order documentation, IP address logs, billing verification data, shipping confirmation, carrier tracking records, delivery confirmation, signature confirmation (if applicable), and communication records to contest improper chargebacks.

Fraudulent chargebacks may be pursued to the fullest extent permitted by law, including civil recovery and reporting to appropriate authorities.

BINDING ARBITRATION & CLASS ACTION WAIVER

Any dispute, claim, or controversy arising out of or relating to these Terms & Conditions, your use of this site, or any purchase from Chris’ Rocket Supplies shall be resolved exclusively through final and binding arbitration.

Arbitration shall:

• Be conducted on an individual basis only

• Not proceed as a class action, consolidated action, or representative action

• Be administered by a mutually agreed arbitration service

• Take place in Harris County, Georgia

By agreeing to these Terms, you knowingly and voluntarily waive the right to:

• A trial by jury

• Participate in a class action lawsuit

• Participate in a class-wide arbitration

Judgment on the arbitration award may be entered in any court of competent jurisdiction.

GOVERNING LAW & VENUE

These Terms & Conditions and any dispute arising from your use of this site or purchase of products shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles.

If any claim is determined not to be subject to arbitration, you agree that exclusive jurisdiction and venue shall lie in the state or federal courts located in Harris County, Georgia.

RETURN & CANCELLATION POLICY

We want you to be 100% satisfied with your purchase. Please review the following policies carefully:

Contact for Returns

All returns must be initiated by contacting us at sales@csrocketry.com.

Final Sales – Hazmat Items

All hazardous materials (hazmat) — including but not limited to reloads, igniters, and chemicals — are final sale and cannot be returned or exchanged due to shipping regulations and safety restrictions.

Order Cancellations

Cancellation requests are not guaranteed. Once an order has been submitted, we cannot ensure that it can be modified or stopped before shipping.

Orders that have been completed but not yet picked up by the carrier are subject to a 20% restocking fee.

Hazmat Shipments

The buyer is responsible for all shipping charges on refused or returned hazardous material shipments (including charges in both directions).

These returns are also subject to a 20% restocking fee.